Privacy Policy
Effective Date: May 21, 2026
Business Name: HighLift Off-Road, LLC.
Website: www.highliftoffroad.com
HighLift Off-Road, LLC. respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, forms, communications, and related offerings.
1. Information We Collect We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Billing or payment information
- Any information you voluntarily provide through forms, messages, or service requests
Mobile and Messaging Information
- Mobile phone number
- Text messaging opt-in status
- Consent records related to SMS or mobile communications
- Message history related to customer support or service communications
Automatically Collected Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies or similar tracking technologies
2. How We Use Your Information We may use your information to:
- Provide products or services you request
- Communicate with you about appointments, orders, updates, or support
- Send service-related notifications
- Respond to inquiries
- Process payments
- Improve our website, services, and customer experience
- Comply with legal obligations
- Send marketing or promotional communications, where permitted by law and with appropriate consent
3. Text Messaging and Mobile Communications By providing your mobile number and opting in to receive text messages, you consent to receive SMS or mobile communications from HighLift Off-Road, LLC. Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us at customerservice@highliftoffroad.com or 513-285-4000.
4. Non-Sharing Clause: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services, such as customer service, is permitted when necessary to provide services on our behalf.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
5. When We May Share Information: We may share personal information only in limited circumstances, such as:
- With service providers or subcontractors who help us operate our business
- To process payments or provide customer support
- To comply with legal obligations, court orders, or government requests
- To protect our rights, property, customers, or others
- In connection with a business transfer, such as a merger, acquisition, or sale of assets
We do not sell your personal information.
6. Cookies and Tracking Technologies: Our website may use cookies or similar technologies to improve functionality, analyze usage, and enhance user experience. You may adjust your browser settings to refuse cookies, but some website features may not function properly.
7. Data Security: We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention: We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Choices and Rights: Depending on your location, you may have rights to:
- Access the personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of marketing communications
- Withdraw consent for certain communications
To make a request, contact us using the information below.
10. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third parties.
11. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take appropriate steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our services after changes are posted means you accept the updated policy.
13. Contact Us
For questions about this Privacy Policy or our privacy practices, contact us at:
HighLift Off-Road, LLC.
Email: customerservice@highliftoffroad.com
Phone: 1-513-285-4000
Address: 271 Northland Blvd. Cincinnati, OHIO 45246